![]() If the user tries to logon directly to that same instance (e.g., using a SAP GUI entry pointing directly to that instance, using its hostname or public IP), the login works. In this case, the IP address 10.2.134.185 is one of the private IPs of the instance that was chosen by the load balance mechanism for the user to logon to. The logon did not work and the following error was presented (SAP GUI popup layout may vary, but the highlighted error would be the same): In this example, an end user tried to logon to SAP using load balance. The other IPs are "private IPs" that are not reachable by the end users (e.g., IPs for an administration network, or backup network). One is the "public IP", which should be used by the end users when logging on to SAP. The SAP servers have multiple IP addresses. The error seen at the SAP GUI shows that an incorrect IP address is used. However, they are unable to logon when trying to use load balance. OverviewĮnd users are able to logon to each SAP ABAP instance directly. Assist with logon issues caused by an incorrect IP address being used, when logging on with load balance.
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